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Effective Coordination Skills for Managers, Project Leads, and Staff

So much company time, money and resources are wasted because of coordination issues such as: 
By Rowen Untivero        

  • Projects that get delayed because of coordination failures 
  • Customer Service’s embarrassing failure to deliver promises to customers because of coordination problems between the front line, approving authorities and the backroom support 
  • Product/service launches/events that fail because of bad coordination between brand, marketing services, external agencies, sales and logistics 
  • Much rework that takes precious time and resources of one department because another department failed to coordinate timing, specifications or service capacities 
  • Inefficient utilization of production facilities because of uncoordinated frontline requirements that seem to be as unpredictable as a weather disturbance 
  • Managers who go aggressively to pursue their group’s KPIs only to find out they are being limited in achievement by another manager who has not been included in the loop and thus provides a weak link in the chain 
  • Supply run outs that hurt a marketing campaign or worse gives the business to a brand competitor because of production coordination issues 
  • Warehouses that are about to burst in the seams because of overstocking due to forecasting misalignments 
  • And many more nightmares that far exceed in number the of released episodes of House, 24, Friday the 13th, Desperate Housewives, Iron Chef and Spartacus combined!   

Sad to say, the reason for most of these costly and wasteful ineffective coordination is PEOPLE FAILURE. Truth be told that a very small percentage of people are naturally knowledgeable and capable of effective coordination. But to them coordination is ART. Frustratingly art is hardly replicable…but Science is!   

Instead of incurring more costly wastage you can instead invest in training your human assets on how to COORDINATE EFFECTIVELY using a more SCIENTIFIC AND SYSTEMATIC approach via FRAMEWORK AND PROCESS-ANCHORED METHODOLOGY* while giving them the opportunity to IMMEDIATELY APPLY in the safety of a seminar lab environment, what they will learn before they go back and provide your company the benefits of such as well

Key Benefits for Participants   
Each participant will:  

  • gain knowledge of effective coordination frameworks, processes and tools
  • understand key principles  
  • acquire skill seed implants particularly in preparing for and executing coordination
  • be able to immediately apply framework, process, tools and skill implants in the skill exercise simulation laboratory
  • earn confidence points that multiplies individual effectiveness

Key Benefits for Companies
The company will gain from: 

  • savings out of reduced wastage of money and resources
  • reduced wastage of time
  • minimization of lost revenue opportunities
  • protection against loss of customers and business
  • better customer satisfaction and loyalty at a profit \
  • burning out or losing good human assets who tend to get frustrated with poor coordination who consequently suffer health issues or leave for elsewhere  

 
PROGRAM CONCEPT
 
COORDINATION becomes more EFFECTIVE and is FASTER installed when science is injected on which the platform for skills shall be founded. 

The seminar begins by allowing participants to take a current snapshot of their CQ (Coordination Quotient). An expose of myths and malpractices would be revealed, followed byan introspective activity, where participants get to see which of the myths and malpractices are pervasive in their respective company environments. After such, inputs shall be provided to include framework, principles, processes and tools tosoftens and ensures ease in comprehension of critical concepts while demystifying and simplifying down to direct functional application thanks to the tools to be provided. Right after such inputs, the next activity will provide an avenue for immediate application of the framework, principles, processes and tools on a variety of cases to be tackled. Thereafter, the next dimension to address will be critical skills. On this, another input session will provide methods and techniques followed by an activity segment where such skill points will be practiced using simulation-role plays. Finally learning points will be synthesized and summarized. Final pointers shall also be provided to the participants to supplement their learning.

PROGRAM OUTLINE

  • Part 1: Self-Diagnostics: Discovering My Current Coordination Quotient (CQ)
  • Part 2A: Coordination Myths and Malpractices
  • Part 2B: - Reflection and Action Planning vs. Malpractices
  • Part 3A: Frameworks, Principles, Processes and Tools of Effective Coordination
  • Part 3B: Case Work to Apply Frameworks, Principles, Processes and Tools
  • Part 4A: Critical Skills in Effective Coordination
  • Part 4B: Skill Practice lab
  • Learning Summary and Skill Development Tips

KNOW YOUR COACH
ROWEN UNTIVERO
Partner and Senior Consultant
 
With more than a quarter century of Training and Consulting Experience, he has successfully formed and led many organizations. He has been a valuable contributing member and coach toall kinds of teams from start-ups, on-track, off-track to troubled ones. He has injected science and developed original frameworks, processes, and tools to practicably demystify and systematize leadership, conflict resolution, problem solving, effective coordination, and smoothen communication in organizations. He provides a 360-degree and multi-dimensional set of perspectives from that of the CEO, middle management, down to the front-liner and staff member and has had exposure in almost every industry.