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Performance Coaching for Supervisors and Managers

High Performance is the desired outcome of management and leadership, the “holy grail” for supervisors and managers. In this two-day program, participants will be exposed to an operating framework which guarantees consistent performance results through a leadership style which relies on trust, collaboration and partnership.  This program brings the latest research and best practice on employee performance management and provides integrating cases for skills practice and application.

 
Key Benefits to Participants
The participants will learn:
  • Familiarity with the key components of an employee performance management system
  • Practice in handling constructive performance appraisal and coaching
  • Insights and basic skills for a new leadership style which focuses on collaboration and partnership
  
Key Benefits to Companies
Your company will gain:
  • Understand the fundamentals of employee performance management
  • Will have the skills of planning, assessing, improving  and valuing performance
  • Will play the role of effective coaches
  
Program Overview
Day 1
·       What are the issues encountered in performance appraisal & improvement?
·       Is there a way to ensure consistent high performance?
·       How do you predetermine results?
o   Concept of core goals
o   Outcomes and outputs
o   Values and behavioural indicators
·       How do you objectively assess poor performance?
o   4-Factor Model of Performance Assessment
 
Day 2
·       How and what do you monitor when you manage performance?
o   Core goals and critical behaviours
o   Balanced scorecard approach
o   Lag and lead metrics
·       Is there a way to improve performance without pain?
o   Behaviors  vs. Attitudes
o   Key steps to confronting poor performance
o   Giving constructive feedback
o   CPR
·       Valuing people and performance
o   Incentives and performance
o   Latest studies on rewards and motivation
·       Why is coaching at the center of performance improvement?
o   Coaching defined
o   Foundations of effective coaching
o   Key coaching skills
·       Integrating practice sessions
  
Program Methodology
 Utilizes the following:
  • Interactive lectures
  • Workshops
  • Role plays
  • Business cases
  • Short films
  • Examples in powerful story format
  • Class-observed, facilitator-critiqued group presentations
  
Target Audience
Performance Coaching for Supervisors and Managers is designed for the following:
  • Newly appointed supervisors and managers
  • Seasoned supervisors and managers\
  • HR supervisors and managers
  
What our past participants said:
 
This seminar is a wake-up call and an eye-opener for me as a supervisor/manager.
– Ruben Baquing, Events Manager of Waters Philippines, Inc.
 
The program is very helpful most especially to newly-promoted supervisors, very informative and I appreciate the exercises. This will help supervisors improve their craft in people management.
– Leo Aquino, Regional Operations Specialist of Unilab Consumer Health Group
 
The seminar leader gave very helpful and specific answers to my questions.
– Dulce Isip, Key Accounts Managerof Rober Bosch, Inc.
 
Past participants include:
  • HR Officer of Interbake Commissary Corporation
  • Professional Marketing of Unilab Consumer Health Group
  • Division Manager and Officers of Waters Philippines, Inc.
 
 
KNOW YOUR COACH
ENRIQUE “RIC” V. ABADESCO
Senior Consultant, Corporate Achievers Institute (COACH)
 

     Considered as one of the pioneers in the organizational development (OD) field in the Philippines, Ric Abadesco was the first OD Manager of San Miguel Corporation.Ric has over 10 years of international exposure with Exxon Chemical company, one of the world’s largest petrochemical businesses, initially as Asia Pacific regional manager of OD and Education, then later as Senior OD Adviser for Europe. Eventually, he became its worldwide manager for Organizational Effectiveness and Total Quality Development, based in the U.S.A. In 1993, Ric rejoined San Miguel as Senior Vice President for its Corporate Human Resources Division.Ric graduated with a Masters degree in Management from the Asian Institute of Management and has attended various executive development programs at the Harvard Business School, the International Institute for Management Development (IMD) in Switzerland, and at the National Training Laboratory in Maine, U.S.A.Ric is a trained assessor in the Malcolm Baldrige Performance Excellence Criteria and is a member of the panel of Judges in the Philippine Quality Award.  He is an adjunct professor with the Asian Institute of Management.Ric was the 2008 National President of the People Management Association of the Philippines (PMAP) and as a certified fellow of the prestigious Society of Fellows on the Personnel Management Association of the Philippines.